Free Freight Offers

• Standard Small Packages (Service and Repair Parts): Free Freight on orders $1,500 & Up
• Standard Packages: Free Freight on orders $1,750 & Up
• Standard XL Packages: Free Freight on orders $2,750 & Up
• Non-Standard Packages: Free Freight on orders $3,250 & Up
• Non-Standard Plus Packages: Free Freight on orders $4,000 & Up

Please Note: Free freight offer excludes drop shipments and international shipments and does not apply to non-standard plus shipments under $4,000. Customer is still responsible for any accessorial fees including redelivery fees. Free freight no code required; valid on phone or online orders

Fixed Cost Table

Orders that do not qualify for free freight will have an immediate quote from a transparent Fixed Cost Table by the cost of the order; see below. Next-day Air is available for Custom Freight; contact your sales representative for more information.

Please Note: Rates shown are for FedEx Ground shipment method only, and continental U.S. only. Rates do not apply to Alaska and Hawaii. Free freight offer excludes drop shipments, international shipments and does not apply to Non-Standard Plus shipments under $4,000. Customer is still responsible for any accessorial fees. Free freight does not require a code; valid on phone or online orders. Some exclusions apply, please contact us at 1-800-959-0852 (M-F 8am-6pm Eastern and Sat 9am-2pm Eastern) if you need more information on the freight expense that applies to your order.

Additional Fees

• Drop-Ship Fee: Drop-ship orders will incur a $5.00 fee.
• LTL Residential Fee: Residential LTL shipments require an additional $40 fee.
• Lift Gate Fee: Lift Gate shipments require an additional $25 fee. Must be requested at time of order.

Damaged Shipping Claims

Shortages and damaged products must be reported to Nivel within 5 business days of receipt. Please inspect all merchandise upon arrival to ensure good condition. All merchandise damaged in-transit must have a claim filed through Nivel. For truck freight, either refuse shipments with obvious exterior damage or write damaged on the Bill of Lading and contact Nivel Parts within 5 business days. (Freight companies have strict rules regarding claims; all claims must be filed within the 5-day window to be eligible for credit.)

Definitions and Clarifications for Freight

• Standard Small Freight (Service and Repair Parts): Select small, lightweight items. Items include air filters, cables, voltage regulators, F&R switches among others.
• Standard Freight: All items packaged and sent via standard carrier with no oversized/weight charges.Items include light kits, tune up kits, controllers, brush guards, dash assemblies, bumpers and most windshields.
• Standard XL Freight: Oversized, heavy items. Items include most tire and wheel assemblies, rear seat kits and cargo beds
• Non-Standard Freight: Typically LTL loads and some oversized/weight items sent FedEx. Items include struts, tops, body kits
• Non-Standard Plus Freight: Typically LTL loads. Items include lithium battery kits

Your Order is in Good Hands

We believe that our superior service sets us apart from the competition. Aside from special orders, we stock every item we sell, and ship 95% of our orders the same day. We pride ourselves on maintaining the largest customer service and technical support staff in the industry